Internal Medicine for Travelers in Shinjuku, Tokyo | English Support

Internal Medicine

Feeling sick in Tokyo? Shinjuku Southern Clinic is 0 minutes from the South Exit of Shinjuku Station. Travelers visiting Japan can see a doctor here for fever, colds, sore throat, stomach trouble and other common illnesses, with English support at the clinic. You can be seen without Japanese health insurance. The consultation starts from JPY 20,000; tests and medicine are extra.

Location: 0 min from the South Exit of Shinjuku Station (Koshin Building 6F)
Hours: Open every day, including weekends and holidays (no morning hours on Mon, Thu and Sun). Travelers can be seen until 8:30 PM. See the hours table.
Fee: From JPY 20,000 for the consultation. Tests and medicine are extra.
Insurance: No Japanese insurance needed (self-pay). If you have Japanese insurance, bring your card.
Medicine: Given at the clinic when prescribed and in stock.
English: English support is available at the clinic.
Phone: Japanese only. Please ask your hotel staff to call for you.
Children: Depending on the doctor on duty, we may not be able to see children or babies. Please have your hotel staff call us to check before you come.
Booking: No Japanese mobile number: ask your hotel or come to reception (6F). With a Japanese mobile number (travel SIM/eSIM OK): book online.

How to see a doctor

There are two ways to see a doctor. Most travelers come through their hotel or straight to our reception (1). If you have a Japanese mobile number, you can also book online (2).

1
No Japanese mobile number? Ask your hotel, or come to our reception
Ask your hotel front desk to call us in Japanese and book for you: 03-6304-5767 (our phone line is Japanese only). Or come straight to our reception on the 6th floor of the Koshin Building, 0 min from the South Exit of Shinjuku Station. We will register you and give you the next available time. It may be later the same day.
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2
Have a Japanese mobile number? Book online
If your phone has a Japanese number that can receive SMS (starting with 070, 080 or 090), you can book online. A travel SIM or eSIM works too, as long as it comes with a Japanese number. Data-only eSIMs have no phone number. The booking page is in Japanese: select 初診 (top option) → 次へ → tap a ○ time → enter your number and details.
Book Internal Medicine online

Symptoms we can help with

Fever, chills, cold or flu-like symptoms
Cough, sore throat, runny or blocked nose
Stomach pain, diarrhea, nausea or vomiting
Influenza and COVID-19 testing, when the doctor decides it is needed
Medical certificate, if you need one (JPY 5,000)

For a rash, itching or other skin problems, please see Dermatology for Travelers.

If you have severe symptoms such as difficulty breathing, chest pain or fainting, call 119 for an ambulance.

Hours for travelers

Clinic hours

Open every day. We are also open on Saturdays, Sundays and public holidays.
Evening hours until 21:00 (20:30 on Fridays).

Hours	Mon	Tue	Wed	Thu	Fri	Sat	Sun
9:00–12:00	–	◯	◯	–	◯	◯	–
13:00–17:30	◯	◯	◯	◯	◯	◯	◯
18:00–21:00	◯	◯	◯	◯	◯※	◯	◯

◯ open – closed

※ Friday evening: 17:00–20:30
※ Reception closes 20 minutes before closing time
No regular closing days (hours may change during the New Year holidays)

Internal medicine for travelers: during the clinic hours above, until 8:30 PM.

Available time slots differ by day.

Fees

Item	Fee
Consultation for travelers (without Japanese insurance)	From JPY 20,000
Tests and medicine	Extra Depends on what the doctor orders
Medical certificate (if needed)	JPY 5,000

If you have valid Japanese health insurance, bring your insurance card. You can use it for your visit.
Payment: cash and cashless payments are accepted.
We issue a receipt for every visit.
A medical certificate costs JPY 5,000 (if needed).
Whether your overseas travel insurance covers the visit depends on your policy. Please ask your insurance company.

What to bring

Passport
Medicine you are taking now, or a photo of the package
Japanese health insurance card, if you have one
Your travel insurance details, if you plan to make a claim

How your visit works

Ask your hotel to book for you, or come to reception. With a Japanese mobile number, you can also book online (see above).
Come to the 6th floor of the Koshin Building, right by the South Exit of Shinjuku Station.
See the doctor. Tests are done when needed.
Pay at reception. Prescribed medicine is given at the clinic when in stock.

Address and access

Address: Koshin Building 6F, 1-18-5 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
In Japanese: 〒160-0023 東京都新宿区西新宿1-18-5 甲新ビル6階
Show this to your taxi driver or hotel staff.
Station: Shinjuku Station, South Exit — 0 min walk
Phone: 03-6304-5767 (Japanese only. Please ask your hotel staff to call for you.)
Map: Open in Google Maps

Frequently asked questions

Can I see a doctor without Japanese health insurance?

Yes. Travelers without Japanese insurance are seen as self-pay patients. The consultation starts from JPY 20,000; tests and medicine are extra.

How much does it cost to see a doctor?

The consultation for travelers starts from JPY 20,000. Tests and medicine are extra. A medical certificate, if needed, costs JPY 5,000.

Is English support available?

Yes, English support is available at the clinic.

Do I need a booking?

Not necessarily. Without a Japanese mobile number, ask your hotel front desk to book for you, or come straight to our reception on the 6th floor. We will register you and give you the next available time. With a Japanese mobile number (a travel SIM or eSIM with a Japanese number is fine), you can also book online.

Can I get medicine at the clinic?

When the doctor prescribes medicine and it is in stock, you can receive it at the clinic. Medicine is charged separately.

Can you test for influenza or COVID-19?

Yes, when the doctor decides it is needed. Test fees are separate from the consultation fee.

Can I book online with a travel SIM or eSIM?

Yes, if it has a Japanese number that can receive SMS (starting with 070, 080 or 090). Data-only eSIMs have no phone number, so please ask your hotel or come to our reception.

Can I call the clinic in English?

Sorry, our phone line is Japanese only. Please ask your hotel front desk to call for you, or come straight to our reception on the 6th floor.

Can you see children or babies?

It depends on the doctor on duty that day. On some days we cannot see children. Before you come, please have your hotel staff call us in Japanese to check.

Can I get a receipt and a medical certificate? Will my travel insurance cover the visit?

We issue a receipt for every visit. A medical certificate costs JPY 5,000. Whether your overseas travel insurance covers the visit depends on your policy, so please ask your insurance company.

I have a skin problem. What should I book?

Please book Dermatology. See Dermatology for Travelers.

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No Japanese mobile number? See how to see a doctor above.